Privacy Policy

Privacy Policy

This Privacy Policy explains how Alteration Artisans processes personal data when you use QuestionablyQualified.com, contact us, or request tailoring, alteration, remodelling, or upcycling services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Privacy Office

Contact Information

Email contact
Telephone
+45 34 22 47 57
Postal address
Alstrupgårdvej 10, 8370 Hadsten
Privacy contact
GDPR
EU framework

GDPR Basis

When the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, legal obligation, legitimate interests, or consent where required. We limit processing to what is relevant for the requested tailoring, alteration, remodelling, upcycling, and related website functions.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.

Reference framework
This section is intended for individuals whose data is handled under the GDPR.
GDPR aware

GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.

GDPR rights are available only to the extent they apply to the specific processing activity.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to be informed about our processing, request access to your data, ask for correction of inaccurate information, request deletion in certain cases, object to some processing, or request restriction of processing. Some rights may not apply where we must keep information for legal, accounting, or dispute-handling purposes.

Available rights depend on the legal basis and the nature of the processing involved.
Requests

Submitting Requests

To exercise a privacy right, submit a clear request using the contact details in this policy and include enough information for us to identify the relevant record. We may ask for additional details to verify the request and to protect against unauthorized disclosure. If a request is refused in whole or in part, we will explain the reason where the law requires it.

Requests are reviewed before action is taken to confirm identity and legal entitlement.
Data Retention

Retention

We retain personal data for the period needed to handle inquiries, manage appointments, complete projects, maintain business records, and meet legal obligations. When data is no longer required, it is deleted, anonymised, or archived in a form that is no longer actively used, subject to applicable retention duties.

Data is kept only for as long as needed for the stated purpose or for legal recordkeeping.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The version in force is the one published at the time of your visit or interaction, unless a later version is stated to apply.

We may revise this policy to reflect legal, operational, or technical changes.
Processing category

Purposes of Processing

We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare concepts and quotes, record approvals, carry out alteration or remodelling work, manage collection and follow-up, process payments, maintain business records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site, prevent misuse, and understand basic site performance.

Processing is tied to the handling of inquiries, projects, and website operation.
Third-party sharing

Service Providers

We may share personal data with operational partners who support website hosting, communications, appointment handling, record storage, payment processing, or similar administrative functions. These recipients are expected to process data only on our instructions or for their own independent legal obligations, as applicable.

Service providers receive only the information needed to perform their assigned tasks.

Personal Data Collected

We may process contact details, communication content, appointment information, project descriptions, garment and material assessment notes, fit preferences, quote and approval records, payment-related records, and limited technical data such as device and browser information. Where relevant, we also process information you choose to provide about the garment, its condition, and the requested alteration or remodelling work.

The data collected depends on whether a person makes an inquiry, books an appointment, or places a project request.

Sources of Data

We collect data from project inquiries, booking communications, fitting appointments, consultation discussions, and follow-up messages. We may also receive information through the contact form, by phone, by email, and through records generated when we prepare a concept scope, quote, approval, or completion note.

Most information is received directly from the individual or created during the handling of the project.

Cookie Categories

We may use strictly necessary cookies to support site operation, functional cookies to remember basic settings, and analytics cookies to understand how the site is used. If additional cookies are used, they are limited to the purpose for which they were set and are not used to collect more data than needed for that purpose.

Cookie use is limited to standard categories needed for operation, measurement, and preference handling.

Cookie Controls

Where cookies or similar technologies are used, you may manage or block them through your browser settings. Essential site functions may be limited if certain cookies are disabled, and any consent-based settings can be changed by the user where available.

Cookie preferences can be adjusted through browser settings, and some browser controls may affect site functions.